Frequently Asked Questions:

FAQ: Help, my flash fader header images are tiny!

If you uploaded correctly-sized (980px x 250px) images for your flash fader header slideshow, and they are showing up tiny, follow these steps to fix it:

1. In your Flashfader management area (under “Manage” –> “Flashfader”) make sure you have set the dimensions correctly to 980 width and 250 height and click “Save”, as shown below:

2. Then, DELETE the images you already uploaded by clicking the “Delete” button next to them, shown below. (You have to delete them because if you uploaded them with the wrong settings, Flashfader actually crops the images while they are being uploaded).

3.  Then, upload your images again.

4. Finally, you’ll have to force your browser to empty its cache before you can see the changes in your blog.  In Firefox, this is done by going to “preferences” –> “privacy” –> “private data” –> “clear now.”   In Safari,  just go to the “Safari” menu and choose “Clear cache…”.  In Internet Explorer, go to “Tools” –> “Internet Options”  –> “General” –> “Browsing History” — “Delete…”.

Related Post:  Why can’t I see changes to my Flashfader header slideshow

Questions? Instead of emailing for support, leave a comment below so everyone can benefit from any clarification.

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