Frequently Asked Questions:

FAQ: My comments don’t seem to be working, people can’t leave comments

I get lots of emails that basically say this:  my comments aren’t working, people can’t leave comments unless they visit the single-page permalink for the post.  If you’re having this problem, your comment area probably looks like this:

You can see how many comments there are, but there are no links to add a comment or show comments, just a lonely pipe line-thingy floating out in the breeze.

Fixing this is super simple.  It is caused by skipping a step in the installation.  This is what happens when you forget to activate and tweak the Ajaxed-Wordpress plugin which allows for the inline comments on the main pages.

To fix it, go back to this section of the tutorials, watch the video and carefully follow the instructions and your comments will work just fine.

Questions? Instead of emailing for support, leave a comment below so everyone can benefit from any clarification.

This entry was posted on Tuesday, April 22nd, 2008 and is filed under Comments, Frequently Asked Questions. You can leave a response, or trackback from your own site.

15 Responses to “FAQ: My comments don’t seem to be working, people can’t leave comments”

  1. On April 25th, 2008 at 3:18 pm Jared said:

    Note: I’ve gotten a few emails from people who have read this post and are still having trouble with their comments. Almost every time it is someone who has turned on the option of having their comments on by default, and has not properly edited the code in their index.php file. If that sounds like you, revisit this post, and TRIPLE-CHECK that you edited the code correctly. In fact, just copy the three lines from that post and paste them over the original four lines of code.

  2. On April 25th, 2008 at 7:20 pm Pam Campbell said:

    This used to work> Don’t know what I changed to cause this. The show coments, hide coments link shows up but there isn’t a link to add comments. Don’t know what’s up. I tired the tweaking-it had been done. Any ideas?

  3. On April 25th, 2008 at 7:43 pm Pam Campbell said:

    I gave up. Now I don’t care if the comments don’t show. I just want the add comment link back. Can you look?
    http://www.atreddoor.com/blog

  4. On April 25th, 2008 at 9:26 pm Jared said:

    Pam Campbell » what does the AWP section of your index.php file look like now? can you copy the code into a comment?

  5. On April 29th, 2008 at 12:48 pm Greta said:

    I’m having the same problem still. I have quadruple checked, promise. I did what the tutorial said to allow inline comments, and also to have a leave comments link under each post, but still, nothing for either. Help!
    P.S. Don’t know why this should matter, but just in case… In my plug-ins under Presentation>AWP Management, I have 3 things activated: Inline Comment Form, Inline Comments, and Inline Posts… sounds like these are all things I would want activated, but also sound a little redundant, so I don’t know if that’s messing me up?

  6. On April 29th, 2008 at 7:50 pm Jared said:

    Greta » whoops, my fault. the code was messed up on the post about having comments displayed by default. i fixed it.

  7. On May 2nd, 2008 at 3:23 pm pam campbell said:

    Looks like this…still isn’t allowing you to leave a comment.

    comments        

  8. On May 2nd, 2008 at 6:14 pm Jared said:

    pam campbell » i think they are working. i just left you a comment. did you get it figured out?

  9. On May 2nd, 2008 at 6:18 pm Pam Campbell said:

    I did!!! Thanks!!! Still have some tweaking to do. Actually upgraded my WP version today with your instructions and it went flawlessly!! Thanks again. Love the template and all of your tutorials!

  10. On May 3rd, 2008 at 4:22 pm Petra Hall said:

    I updated the plugin (AWP) and the WP 2.5.1 today and the comments ended up like the screenshot above. It was working before these upgrades. So I did follow the instructions in your video - but now they redone the layout a bit on this plugin (in the AWP Management), so I had to mess around a bit to find the right places - still under the same tabs, but wasn’t working well. But I got it fixed - not sure what I did as it wasn’t working after a few refresh.

    OH, and I still can’t find the one spot to translate the words “no comments” by the line with the author name, category, tags and edit links at the end of the posts - there’s somewhere I need to fix that translation, but I can’t find it in the template nor the plugin. Do you have any ideas?

  11. On May 3rd, 2008 at 4:38 pm Petra Hall said:

    Oh, never mind, I found it! I had to change it in the Main Index Template. All fixed! :)

  12. On May 8th, 2008 at 11:48 am Kristin said:

    Hi Jared,
    I’m having some problems with my comment forms, in the fact that people can’t add comments at all.

    When trying to add a comment a saying comes up that I’m missing something in the directory, but i’ve double and triple checked and i don’t think I am.

    Any help you could give would be really appreciated!

    Thanks,
    Kristin

  13. On May 8th, 2008 at 12:46 pm Jared said:

    Kristin » it looks like there is a missing file. If I were you the first thing I would do is delete the Ajaxed-WordPress plugin completely from your server and reupload it again from your download folder. Then see if it works.

  14. On May 8th, 2008 at 2:16 pm Kristin said:

    Thanks Jared, I think I’ve got it all figured out. Reloading everything seemed to work :)

  15. On May 9th, 2008 at 2:17 pm Jared said:

    Good. I’ve found that if you get funky errors from Ajaxed-WordPress, the first thing to try is deleting the plugin completely off your server and reuploading it. That often does the trick.

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