Frequently Asked Questions:

Troubles uploading images with WordPress 2.5

[Note: you might also want to read this post, about the problem where your image upload box freezes and turns white, not allowing you to insert images.]

Hey all, I thought I’d quick post because some people have been having trouble with the image uploader feature of WordPress 2.5. These issues seem to be mostly experienced by those using PC’s and Internet Explorer. Often, using FireFox instead is enough to get it working. If not, you may want to read this thread and try some of the things they recommend.

http://wordpress.org/support/topic/164999

Hopefully WordPress will have this resolved when they release 2.5.1 in a few weeks. If you use a PC and haven’t upgraded yet, this is probably a good reason to wait.

By the way, this is a WordPress problem, and not a ProPhoto problem, so I can’t provide support for you if you’re having trouble. WordPress is an open-source platform used by millions, so there are lots of resources out there. If you’re having trouble, try googling your problem (if you’re getting an error message, try googling the exact error message) or visit the WordPress support forum:

http://wordpress.org/support/

Questions? Instead of emailing for support, leave a comment below so everyone can benefit from any clarification.

This entry was posted on Tuesday, April 8th, 2008 and is filed under Frequently Asked Questions, Using WordPress. You can leave a response, or trackback from your own site.

5 Responses to “Troubles uploading images with WordPress 2.5”

  1. On April 13th, 2008 at 2:03 pm Petra Hall said:

    I had problems with multiple uploads as I did run the auto updater that you can install as a plug-in. I did manually replace the wp-admin and wp-includes folders through ftp and I got the multiple uploader to work fine.

    This on a Mac OS X (10.4.11) machine with Safari.

  2. On April 16th, 2008 at 9:49 am christine said:

    I was having all kinds of trouble and then i switched from firefox to safari just to see if that would help (I’m on a Mac) and it works perfectly — WHEW!

  3. On May 21st, 2008 at 1:23 pm Ganell said:

    uncaught exception: Permission denied to get property Window.tinyMCE

    I keep getting the above message in firebug when trying to upload pictures. I have had no problems in the past if I am uploading in Firefox, but now all of a sudden it is not working. I have not upgraded or changed anything. I did the Wordpress directions, but no change. I have tried IE, Safari, and Firefox! I am on a PC but have had no luck! Any suggestions would be helpful!

  4. On May 21st, 2008 at 2:23 pm Ganell said:

    I just wanted to post this here, for all those having this same issue! As suggested by another photographer, if you are using “Tabbed’ browsing in Firefox, close all other tabs and then try posting your images! It worked for me!

  5. On May 22nd, 2008 at 5:50 am Jared said:

    @Ganell: thanks for the tip!

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